Senin, 15 Desember 2008

Praises or Compliments

GIVE REMARKS: PRAISES OR COMPLIMENTS

A. How to Give a Good Compliment

Occasionally, when interacting with others, people finds something interesting or attractive or admirable that makes someone enchanted and wants to express compliments. A compliment is expressing admiration about something. There are several ways in making praises or compliments:

1) Make your compliment specific.
“That necklace looks really good on you” makes a bigger impact compared to “you look really good today”. The more specific the better, it makes the person feel like you notice them.
2) Back up your compliment.
Don’t just stop at “that necklace looks really good on you”. Your compliment becomes stronger when you say why you think so; “that necklace looks really good on you because it matches your eyes”.
3) Ask a question with your compliment.
And if you want to use it as a conversational starter, ask a question about the subject of your compliment; “that necklace looks really good on you because it matches your eyes. Where did you find it?”

B. Phrases for Compliments:

•I am so proud of the way
•congratulations on
•did such a wonderful job
•ever since you
•for your unwavering support during
•have taught me so much about
•have had great admiration for
•have had a profound effect on
•have restored my faith in
•how grateful I have been for
•how much I admire
•how impressed I have been
•knowing that I could count on you
•must congratulate you
•of how much you have meant to
•the superb job you have done
•want you to know
•was delighted to discover
•wonder if you are fully aware of


C. Expression for a Special Effort or Personal Qualities

•I know that she feels comfortable leaving the children with you because of your caring, patient personality.
•You always manage to meet each deadline with high quality work.
•You definitely have a gift for writing convincing business plans.
•You have a way of explaining things that is easy for me to understand. Not everyone has such a gift.
•You have always put forth extra effort in your assignments. I really appreciate being the one who benefits this time.
•You are able to motivate the young players while staying positive. We truly appreciate that quality in the leaders of our youth.

Phrases:

•always manage to
•can always count on you
•composure and resolve
•concern and sensitivity
•cordial and helpful
•deserve the very best
•gave me the incentive to
•handled it like a pro
•have a gift for
•if it hadn't been for you
•not sure how you managed
•particularly appreciate
•patience and determination
•such a flair
•the way you
•your patience with
•your valuable expertise
•your remarkable selflessness
•your ability to
•your willingness to
•your vision of
•your outstanding talent


D. Expression to express appreciation or confidence in your partner of conversation.

Sentences:
•I know she appreciates everything you do.
•We are proud to have you on the team.
•You have a great future in this business.
•I am sure others feel the way I do.
•It's great to have a colleague who will help this way.
•Thank you for your kindness.
•Thanks for being such a great example.
•Thanks for your helpful contributions.
•Thank you for helping me at this difficult time.
•Please accept my sincere gratitude.

Phrases:

•always knew that you…
•am confident that
•are proud to
•are a great friend
•are an inspiration to
•can always count on you
•don't know what we would have done
•for being there
•for being such a help
•for helping
•for your kindness
•have a great future
•is much appreciated
•know that you will succeed
•making a great contribution
•my respect and admiration
•please accept
•really appreciate all you've done
•sincere gratitude for
•such a great example
•thanks for everything
•to have you as part of our team

Senin, 01 Desember 2008

Making Apology

MAKE APOLOGY

A. Offering and Accepting Apologies

Apology is something we say in special occasion like when they interrupt, or when start an arguments, or to tell someone that s/he is being unreasonable.
There are reasons why a speaker says sorry:
- to start an argument,
- to tell you that you are being unreasonable,
- to suggest that you should apologize,
- Because s/he really is sorry.

The noun "apology" or the verb "apologize" (or "apologize") is often used in formal apologies. The person may also use emphasizes to show how sorry he is. The same adjectives can be used with "regret" though we have seen that "regret" and "sorry" can be used without admitting responsibility.
For example:
"We sincerely regret to say you have not got the job".
"I do apologize for this interruption, Dr Jones."
"Mentendo inc. wishes to express its most profound regret...."
Apologies go with excuses. An excuse tries to explain why the offense has been given.
For example:
"We apologize for the delay, which has been caused by a traffic jam."
"I'm sorry about my homework, teacher, the dog ate it."
Often the person apologizing will stress that the fault was not intentional.
For example:
"I'm sorry. I didn't mean to wake you up."
"I apologize if I inadvertently offended you."

B. Forms of Apology

Apology can be expressed in many different ways like mentioned as follows:
Please accept my apology. (Very formal)
Please forgive me. (Very formal)
It won't happen again. (This means the mistake was your fault.)
I'm sorry.
I'm terribly sorry. (I am very, very sorry.)
I apologize.
I'm afraid I forgot our appointment. I'm sorry.
I'm sorry I forgot to come to my conference.
We apologize for the late departure of the London train.
Miss Otis regrets she's unable to lunch today.
I'm sorry about the mess.
It's my fault. I shouldn't have done that. Sorry, I'll never do it again.




C. Accepting an Apology

Sometimes you will be the person who has a criticism to make. If you have criticized a friend or coworker and that person has apologized to you, accept the apology.

That's OK. These things happen.
That's all right. Don't worry about it.
Oh. Never mind. It was nothing serious.
We all make mistakes.
You're only human.

Because “I apologize” is a formal expression “I'm sorry” is often used in informal apologies. With apologies, you admit to doing something to upset another person.
For example:
"I am sorry for making a noise".
"I am sorry for ignoring you."

Asking a question is one way to show that you didn't intend that result.
For example:
"Oh, I'm so sorry. Are you ok?"
"I'm sorry. What did I do?"
"Sorry I'm late. Were you waiting long?"

An exclamation can be used for the same purpose.
For example:
"Oops! I did it again."
"Oh dear! I'm so sorry. Did I hurt you?"
"Oh no! I do apologize. Let me help you pick it up."

You can also put in emphasizers.
For example:
"I'm sorry"
"I'm very sorry."
"I'm really very sorry."
"I'm really so very sorry."
"I'm really so very sorry indeed."

"I apologize"
"I do apologize."
"I do most sincerely apologize."
"I do most sincerely and abjectly apologize"
“Excuse me”

We say Sorry because we feel bad that someone is upset. To be Sorry does not mean to apologize. To apologize is to admit that you are at fault. But sorry only expresses regret. That is, something has happened, which you would prefer had not happened, so you are sorry.

We use please as an emphasizer for “excuse me”
For example:
"Excuse me, do you have the time"
"Excuse me please, I need to get off"
"Would you move your car" - "Well, excuse me, I only stopped for a second."

Please excuse ... is used in the same formal way as our apologies for .... The informal construction is (I'm) sorry about ...
For example:
"Our apologies for the inconvenience."
"Please excuse the delay."
"I'm sorry about the mess - I'll clean it up."

Not really apologizing.
Aggressive apologies. If an English speakers are going to be aggressive, they sometimes apologize for it. If 'sorry' is said with a rising tone, this is probably aggressive. (Apologies normally use a falling tone.) A 'non-apology' is often followed by 'but'. Sometimes 'sorry' is used to suggest that you should apologize.
For example:
"I'm sorry, but you will have to leave."
"Excuse me, you are sitting in my place."
I'm sorry, but I don't have to put up with this.
I'm sorry, but you are standing on my foot.

Apologies can also be used to say no. 'I'm afraid' is also used for this.
For example:
"I'm afraid that's impossible."
"I'm sorry, that table is reserved."

I beg your pardon (or just pardon), are polite ways of saying what do you mean?
For example:
"It's noisy in here" - "Eh? Sorry?"
"I'm diffgidi ddjja" - "Er … I beg your pardon?"

You apologize for giving bad news. For example:
"I'm afraid your team lost."
"I'm sorry; there was nothing we could do."
"Your car needs expensive repairs. I'm sorry."
"I'm sorry to hear about your accident.".
"I feel sorry for people with no homes."
In the examples above, the idea expressed is regret, but not apology.
“I'm afraid” is often used to introduce bad news or an upsetting statement. Another way to do this is to use “I am sorry” to say.

For example:
"I'm afraid you will miss your train"
"He won't pass the exam, I'm sorry to say"
"I'm sorry to say Joey's aunt died yesterday."
"I'm afraid we're lost."